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In our current project we have updated the server-project many times to implement all requests by our client.
We have seen every time we upload a new server project to the UMC server, all virtual tags are reset to 0.000000, including the ones we have set to persist. Why is this happening and what can we do to fix it?
In this project it means every time we change sometime on the server-project the client has to set openingtimes of the parking-lot and he loses the current car-count. Of course this is unwanted behavior of the software.
iRidium Studio: 2.0.21.25286 (64 bit)
Server: 1.3.26
Dividing by product is fine, but in that case you should keep the language-forums and archive together with the main product forum as sub-forums or categories.
Another simpler option: just make available the global search as a separate "advanced search" or something like that, so people can choose to search all, or maybe even have an option to choose which forums to search.
Hi Aleksandr,
Ah, now I see what happened: because I wrote an email to support with my personal email-adres, I guess automatically a new account was created for me. And when I click the "open comment" link in the reply-mai, I was automatically logged in with that new account. So then I could not see the post that was "on moderation" anymore.
No, the search does not work great for the Iridium Support forums.
Example: when go to support.iridiummobile.net and I search for "Onvif", I get : No similar topics found.
But if I go to the Russian forum, I get 2 results
And if I go to the Archive, I get 1 result
See screenshots below.
I expect to see all search results in all forums and knowledgebases when searching from the main page.
Vladimir wrote he would ask the developer (= UserEcho) about this. But to show you this function is already implemented in the forum-software, I started the testforum at dennispiet.userecho.com
On there I made 2 knowledgebases and 3 forums. When I do a global search "test", I get results from 3 forums and 2 knowledgebases.



I think Userecho had already implemented this, but for some reason it is not working on support.iridiummobile.net
Just to test this, I signed up for a test account: https://dennispiet.userecho.com/
When I search that from the start page, it gives me search results in all Knowledgebases, all Forums and all tickets. You can try it yourself.

Thanks Vladimir, I have tested again with my project running on the latest server release and did not get it working as expected. All virtual feedbacks were still empty after each server reboot.
Then I made a new simple testproject with only 1 persistant virtual command forwarded to a virtual feedback, just to show you what settings I was using. To my surprise in this sample-project (with exact same settings) persistency worked perfect.
Then for further testing I added one more virtual command/feedback combination to my main project. This new variable kept it's value after reboot (exact same settings as the P1_Capacity variable mentioned above), but the old onces still did not persist.
At that time, I decided to delete all old persistant variables and just recreate them with exact same names and properties.
So I guess there was something wrong in the way these variables were stored in the serverprojectfile, that could only be fixed this way.
Can some admin please moderate this posting, so other users can respond?
That does exactly what it says.
After that I can still select "SCHEMES":

Hi Aleksandr,
Right now, Studio does not allow adding Schemes to an Panel project anymore..... at least, the add button does not work anymore. There is no error message or other info :-( That is quite annoying about Iridium in general: sometimes things don't work as can be expected, but there is no good feedback to the user about this from the program.
The SCHEMES panel is still visible in a panel-project:

iRidium Environment: 1.3.16.2.20228
iRidium Studio: 2.0.5.20228 (64 bit)
Transfer: 1.1.3.14538 (32 bit)
iRidium: 1.3.16.20039 (64 bit)
Server: 1.3.16.20039 (32 bit)
iRidium lite: 1.3.11.19849 (32 bit)
Server lite: 1.3.11.19849 (32 bit)
I just found out Schemes does not work on a Panel-project, so that is not the way to go either ......
Why does Iridium Studio allow making Schemes in a Panel project if they don't work anyway? And why do I not get an error message?
Customer support service by UserEcho
In my projects, the "Persist" paramater only works during server-reboots, NOT after loading a new project version. So every time I change something, the values get lost. If I read your answer correct, this is not what should happen ?????
In my opinion, the persistent variables should keep their values also after loading new project version, at least when the variable is still used in that new project version.
Only when the variable is not in the new project version anymore, it should be erased from persistent server memory.